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24/7 care — access when it matters most

In a moment when every second counted, a rural ER team refused to give up—working until a beloved educator and coach got a second chance at life.

Hardin County, Tenn., has a pace and a familiarity all its own. At its heart is Savannah—the kind of small town where you know the rhythm of the river, the curve of every backroad, and the faces you’ll probably run into at the grocery store or at a local sporting event. For Coach Scott Ivey, those routines had never really changed. And Hardin Medical Center was part of that landscape: steady, familiar, something he passed on the way to school or Friday night football games without ever imagining he’d need it.

But in a rural county like this, that familiarity carries a weight of responsibility. The nearest major regional hospitals are in Jackson, Memphis, and Nashville, one to two hours away by highway, and even longer by rural roads. When a crisis happens in Hardin County, you rely on the hospital that’s here, not one hours down an interstate. And when Scott needed care immediately, that local difference mattered.

Scott was mowing the yard when a tightness formed in his chest. At first, he chalked it up to indigestion, especially because he was someone with no history of heart problems or warning signs. But when the sweating kicked in, hard and sudden, his CPR training as the local high school coach whispered the truth he didn’t want to face. He found his wife and told her they needed to get to the ER, fast.

Minutes after walking through the doors of the Hardin Medical Center Emergency Department, his condition spiraled. Scott went into full cardiac arrest. What followed was an extraordinary effort by the team: more than 45 minutes of CPR, four or five rounds of the defibrillator, and a room full of clinicians—especially Suzanne Stricklin, RN—fighting to keep him alive.

Their connection ran deeper than professions. Scott had taught Suzanne’s children and coached with her husband, their father. Their lives had crossed a dozen times before this moment. In rural hospitals, that’s not unusual. In Savannah, clinicians are more than providers; they’re neighbors, parents, classmates, church members, friends, and family—people you know by name.

Hardin’s team stabilized Scott long enough to transfer him for surgery. When he woke up in recovery, he thanked God first. Then he counted the faces of his family, making sure everyone was there. And then, in true coach fashion, his mind went to “his kids”— the football players waiting for their coach. 

He doesn’t remember everything, but he remembers enough to know how close he came.

What he didn’t know then, but learned later, is why the emergency team never stopped trying to save him. When he asked Suzanne why they kept going far beyond protocol, her answer was simple: “There was no way I was going home to face my girls knowing you had passed, and we didn’t do everything we could to keep you here.”

Scott’s care didn’t end when he left the ER. A few weeks later, Scott returned to the HMC cardiac rehab program, led by another familiar face: Reba Keymon. They’d grown up together and graduated from high school together. For Scott, that meant he could recover right here at home, surrounded by the people and the place that shaped him.

“It made the biggest difference for me,” Scott says. “I’m a believer in this program.” 

Scott’s story of recovery shows what rural hospitals make possible. Bigger isn’t always better when it comes to healthcare. What matters is access to fast, expert care delivered by people who know their community and are committed to it. Hardin Medical Center doesn’t have the size or the skyline of a major medical center, but it has something just as critical: clinicians who go above and beyond. These are the people who made sure Hardin County didn’t lose a husband, dad, coach, colleague, and friend.

Rural hospitals save lives every day. Not in theory, but in moments like Scott’s, when the closest emergency room is the only reason a patient survives long enough to reach the next level of care. And Hardin was there when he needed them most.

Read more here.

Photo provided courtesy of Hardin Medical Center

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